2015-09-25 3 views
0

J'ai exécuté ce script (https://github.com/mikehking/highrise-analysis/blob/master/highrise-analysis.py) pour calculer l'utilisation par l'utilisateur du système CRM de Highrise (www.highrisehq.com). Récemment, le script a retourné cette erreur; mais je ne suis pas sûr de ce qu'il me dit - quelqu'un peut-il m'aider là où je devrais chercher à résoudre ce problème?Dépannage du message d'erreur de l'API Python (API Highrise)

Merci

Traceback (most recent call last): 
    File "/usr/lib/python3/dist-packages/urllib3/connectionpool.py", line 557, in urlopen 
    body=body, headers=headers) 
    File "/usr/lib/python3/dist-packages/urllib3/connectionpool.py", line 382, in _make_request 
    conn.request(method, url, **httplib_request_kw) 
    File "/usr/lib/python3.4/http/client.py", line 1065, in request 
    self._send_request(method, url, body, headers) 
    File "/usr/lib/python3.4/http/client.py", line 1103, in _send_request 
    self.endheaders(body) 
    File "/usr/lib/python3.4/http/client.py", line 1061, in endheaders 
    self._send_output(message_body) 
    File "/usr/lib/python3.4/http/client.py", line 906, in _send_output 
    self.send(msg) 
    File "/usr/lib/python3.4/http/client.py", line 841, in send 
    self.connect() 
    File "/usr/lib/python3/dist-packages/urllib3/connectionpool.py", line 133, in connect 
    ssl_version=resolved_ssl_version) 
    File "/usr/lib/python3/dist-packages/urllib3/util.py", line 619, in ssl_wrap_socket 
    return context.wrap_socket(sock, server_hostname=server_hostname) 
    File "/usr/lib/python3.4/ssl.py", line 364, in wrap_socket 
    _context=self) 
    File "/usr/lib/python3.4/ssl.py", line 578, in __init__ 
    self.do_handshake() 
    File "/usr/lib/python3.4/ssl.py", line 805, in do_handshake 
    self._sslobj.do_handshake() 
ssl.SSLEOFError: EOF occurred in violation of protocol (_ssl.c:598) 

During handling of the above exception, another exception occurred: 

Traceback (most recent call last): 
    File "/usr/lib/python3/dist-packages/requests/adapters.py", line 330, in send 
    timeout=timeout 
    File "/usr/lib/python3/dist-packages/urllib3/connectionpool.py", line 590, in urlopen 
    raise SSLError(e) 
urllib3.exceptions.SSLError: EOF occurred in violation of protocol (_ssl.c:598) 

During handling of the above exception, another exception occurred: 

Traceback (most recent call last): 
    File "/home/mikehking/workspace/highrise-analysis/highrise-analysis.py", line 188, in <module> 
    Create_Notes_Backup(PROD_API_KEY, PROD_API_USR, 'highrise-production-notes.bak', 'highrise-production-users.bak', 'highrise-production-people.bak', 'highrise-production-cases.bak', trailing_days = 365) # Production Environment 
    File "/home/mikehking/workspace/highrise-analysis/highrise-analysis.py", line 71, in Create_Notes_Backup 
    tmp_notes = high.get_person_notes(person.highrise_id) 
    File "/usr/local/lib/python3.4/dist-packages/highton/highton.py", line 436, in get_person_notes 
    return self._get_notes(subject_id, 'people') 
    File "/usr/local/lib/python3.4/dist-packages/highton/highton.py", line 433, in _get_notes 
    highrise_type, subject_id)), Note) 
    File "/usr/local/lib/python3.4/dist-packages/highton/highton.py", line 115, in _get_data 
    content = self._get_request(endpoint, params).content 
    File "/usr/local/lib/python3.4/dist-packages/highton/highton.py", line 44, in _get_request 
    params=params, 
    File "/usr/lib/python3/dist-packages/requests/api.py", line 55, in get 
    return request('get', url, **kwargs) 
    File "/usr/lib/python3/dist-packages/requests/api.py", line 44, in request 
    return session.request(method=method, url=url, **kwargs) 
    File "/usr/lib/python3/dist-packages/requests/sessions.py", line 455, in request 
    resp = self.send(prep, **send_kwargs) 
    File "/usr/lib/python3/dist-packages/requests/sessions.py", line 558, in send 
    r = adapter.send(request, **kwargs) 
    File "/usr/lib/python3/dist-packages/requests/adapters.py", line 385, in send 
    raise SSLError(e) 
requests.exceptions.SSLError: EOF occurred in violation of protocol (_ssl.c:598) 

Répondre

1

Le dernier suggère que le retraçage script tente de Create_Notes_Backup, mais rencontre une erreur lors de la communication avec l'API. Highrise

Le message d'erreur:

ssl.SSLEOFError: EOF occurred in violation of protocol (_ssl.c:598)

est compatible avec un serveur qui accepte votre connexion, mais il ferme immédiatement ou prématurément. Cela peut être un problème de pare-feu.

Si vous avez OpenSSL installé sur cette machine, vous pouvez essayer quelque chose comme ceci pour vérifier la connexion:

openssl s_client -crlf -connect USER.highrisehq.com:443 

USER est votre utilisateur Highrise. Vous devriez normalement obtenir une longue trace de prise de contact TLS pleine de détails techniques, se terminant par --- et ensuite il attend votre entrée.