4
J'essaie d'étendre le projet HelpScoutNet pour que je puisse tirer parti des rapports. Je vais avoir un sacré moment pour obtenir le JSON de HelpScout pour désérialiser mes cours. J'espère que vous pouvez me dire ce que je fais de mal.La désérialisation de JSON.net renvoie un objet nul
JSON selon les documents de l'API:
{
"filterTags": [
{
"id": 123,
"name": "sample-tag"
},
...
],
"user": {
"id": 4,
"hasPhoto": true,
"createdAt": "2010-09-03T15:55:48Z",
"name": "John Smith",
"totalCustomersHelped": 6580,
"photoUrl": "http://example.com/pic.jpg"
},
"current": {
"startDate": "2015-01-01T00:00:00Z",
"endDate": "2015-01-31T23:59:59Z",
"totalDays": 30,
"resolved": 1,
"conversationsCreated": 15,
"closed": 3,
"totalReplies": 58,
"resolvedOnFirstReply": 0,
"percentResolvedOnFirstReply": 0.0,
"repliesToResolve": 2.0,
"handleTime": 78.96,
"happinessScore": 66.66666666666666,
"responseTime": 2278004,
"resolutionTime": 2278004.0,
"repliesPerDay": 1.9333333333333333,
"customersHelped": 26,
"totalConversations": 19,
"conversationsPerDay": 0.6333333333333333,
"busiestDay": 5
},
"previous": {
"startDate": "2014-01-01T00:00:00Z",
"endDate": "2014-01-31T23:59:59Z",
"totalDays": 30,
"resolved": 12,
"conversationsCreated": 2,
"closed": 33,
"totalReplies": 40,
"resolvedOnFirstReply": 4,
"percentResolvedOnFirstReply": 0.3333333333333333,
"repliesToResolve": 2.1666666666666665,
"handleTime": 0.0,
"happinessScore": 23.529411764705884,
"responseTime": 2357169,
"resolutionTime": 4318101.5,
"repliesPerDay": 1.3333333333333333,
"customersHelped": 16,
"totalConversations": 42,
"conversationsPerDay": 0.4
},
"deltas": {
"totalConversations": -54.761904761904766,
"customersHelped": 62.5,
"happinessScore": 43.13725490196077,
"repliesPerDay": 45.000000000000014,
"resolvedOnFirstReply": -100.0,
"handleTime": 0.0,
"conversationsPerDay": 58.33333333333333,
"resolved": -91.66666666666666,
"repliesToResolve": -7.692307692307687,
"activeConversations": -54.761904761904766,
"totalReplies": 44.99999999999999,
"closed": -90.9090909090909,
"responseTime": -3.3584779029420475,
"resolutionTime": -47.245241919394445,
"conversationsCreated": 650.0
}
}
JSON Je reviens de l'API:
"{\"filterTags\":[{\"name\":\"general questions\",\"id\":295508},{\"name\":\"request/suggestion\",\"id\":372291},{\"name\":\"support.dd.com incorrect\",\"id\":547376},{\"name\":\"status update\",\"id\":295502},{\"name\":\"support.dd.com other\",\"id\":547378},{\"name\":\"promos/gift cards\",\"id\":295547}],\"user\":{\"createdAt\":\"2015-05-04T16:32:21Z\",\"photoUrl\":\"https://d33v4339jhl8k0.cloudfront.net/users/99999.23342.jpg\",\"hasPhoto\":true,\"name\":\"John Doe\",\"totalCustomersHelped\":261,\"id\":99999},\"current\":{\"startDate\":\"2015-08-15T12:00:00Z\",\"endDate\":\"2015-08-16T18:00:00Z\",\"totalDays\":1,\"resolved\":4,\"conversationsCreated\":0,\"closed\":11,\"totalReplies\":5,\"resolvedOnFirstReply\":3,\"percentResolvedOnFirstReply\":60.0,\"repliesToResolve\":1.25,\"handleTime\":346.6,\"happinessScore\":0.0,\"responseTime\":3467,\"resolutionTime\":4704.25,\"repliesPerDay\":5.0,\"customersHelped\":4,\"totalConversations\":12,\"conversationsPerDay\":12.0,\"busiestDay\":6}}"
Mes classes:
public class User
{
[DefaultValue(0)]
public int ID { get; set; }
public bool HasPhoto { get; set; }
[JsonProperty(NullValueHandling = NullValueHandling.Ignore)]
[JsonConverter(typeof(IsoDateTimeConverter))]
public DateTime? CreatedAt { get; set; }
public string Name { get; set; }
public int TotalCustomersHelped { get; set; }
public string PhotoURL { get; set; }
}
public class TimeRangeStats
{
[JsonProperty(NullValueHandling = NullValueHandling.Ignore)]
[JsonConverter(typeof(IsoDateTimeConverter))]
public DateTime? StartDate { get; set; }
[JsonProperty(NullValueHandling = NullValueHandling.Ignore)]
[JsonConverter(typeof(IsoDateTimeConverter))]
public DateTime? EndDate { get; set; }
public int TotalDays { get; set; }
public int Resolved { get; set; }
public int ConversationsCreated { get; set; }
public int Closed { get; set; }
public int TotalReplies { get; set; }
public int ResolvedOnFirstReply { get; set; }
public double PercentResolvedOnFirstReply { get; set; }
public double RepliesToResolve { get; set; }
public double HandleTime { get; set; }
public double HappinessScore { get; set; }
public double ResponseTime { get; set; }
public double ResolutionTime { get; set; }
public double RepliesPerDay { get; set; }
public int CustomersHelped { get; set; }
public int TotalConversations { get; set; }
public double ConversationsPerDay { get; set; }
public int BusiestDay { get; set; }
}
public class MultipleTimeRangeStats
{
public double TotalConversations { get; set; }
public double CustomersHelped { get; set; }
public double HappinessScore { get; set; }
public double RepliesPerDay { get; set; }
public double ResolvedOnFirstReply { get; set; }
public double HandleTime { get; set; }
public double ConversationsPerDay { get; set; }
public double Resolved { get; set; }
public double RepliesToResolve { get; set; }
public double ActiveConversations { get; set; }
public double TotalReplies { get; set; }
public double Closed { get; set; }
public double ResponseTime { get; set; }
public double ResolutionTime { get; set; }
public double ConversationsCreated { get; set; }
}
public class Tag
{
public string Name { get; set; }
[DefaultValue(0)]
public long ID { get; set; }
}
public class UserReport
{
public List<Tag> FilterTags { get; set; }
public User User { get; set; }
public TimeRangeStats Current { get; set; }
public TimeRangeStats Previous { get; set; }
public MultipleTimeRangeStats Deltas { get; set; }
}
Réglages sérialiseur:
private JsonSerializerSettings _serializerSettings
{
get
{
var serializer = new JsonSerializerSettings
{
ContractResolver = new CamelCasePropertyNamesContractResolver(),
NullValueHandling = NullValueHandling.Ignore,
DefaultValueHandling = DefaultValueHandling.Ignore,
DateFormatHandling = DateFormatHandling.IsoDateFormat,
};
serializer.Converters.Add(new StringEnumConverter {CamelCaseText = true});
return serializer;
}
}
J'espère que ce n'est pas une quantité écrasante d'informations à poser.
HelpScoutNet: https://github.com/Selz/HelpScoutNet
API HelpScout pertinente: http://developer.helpscout.net/help-desk-api/reports/user/user/
Edit: Vous avez le traceur de travailler, obtenir ce résultat. Ce qui est source de confusion bien qu'il ne peut pas trouver ces propriétés mais il fonctionne sur d'autres classes qui, autant que je peux dire sont construits de la même:
2015-08-18T00:59:30.188 Info Started deserializing HelpScoutNet.SingleItem`1[Hel
pScoutNet.Model.Report.User.UserReports.UserReport]. Path 'filterTags', line 1,
position 14.
2015-08-18T00:59:30.189 Verbose Could not find member 'filterTags' on HelpScoutN
et.SingleItem`1[HelpScoutNet.Model.Report.User.UserReports.UserReport]. Path 'fi
lterTags', line 1, position 14.
2015-08-18T00:59:30.194 Verbose Could not find member 'user' on HelpScoutNet.Sin
gleItem`1[HelpScoutNet.Model.Report.User.UserReports.UserReport]. Path 'user', l
ine 1, position 276.
2015-08-18T00:59:30.198 Verbose Could not find member 'current' on HelpScoutNet.
SingleItem`1[HelpScoutNet.Model.Report.User.UserReports.UserReport]. Path 'curre
nt', line 1, position 470.
2015-08-18T00:59:30.200 Info Finished deserializing HelpScoutNet.SingleItem`1[He
lpScoutNet.Model.Report.User.UserReports.UserReport]. Path '', line 1, position
896.
Le JSON dans votre question correspond à un 'UserReport' pas [' 'SingleItem] (https://github.com/Selz/HelpScoutNet/blob/21f044d87af24e86110d90faaea860a384ad783f/src/HelpScoutClient.cs) - il n'y a pas extérieure '{" item ": ...}' objet conteneur. Comment essayez-vous de le désérialiser? –
dbc
Oh wow. Je dois être complètement aveugle pour avoir manqué ça. S'il vous plaît poster ceci comme une réponse, je vais heureusement marquer comme correct, c'était le problème. Volant totalement par le siège de mon pantalon sur celui-ci. –